Begin your journey to securing cryptocurrency assets with our hardware wallets and Ledger Live application.

Frequently Asked Questions

What is Ledger.com/Start?

Ledger.com/Start is the official starting point for setting up your Ledger hardware wallet. It provides step-by-step guidance to initialize your device, install Ledger Live, and begin securely managing your cryptocurrency assets.

Which Ledger device should I choose?

Ledger offers two main devices: Ledger Nano S Plus for essential crypto security with a compact design, and Ledger Nano X for advanced users needing Bluetooth connectivity and support for more applications simultaneously.

How do I set up my Ledger device?

First, download Ledger Live from our official website. Connect your device via USB, follow the on-screen instructions to set a PIN code, securely write down your 24-word recovery phrase, and install apps for the cryptocurrencies you want to manage.

What is the recovery phrase and why is it important?

Your 24-word recovery phrase is the master key to your cryptocurrency holdings. It allows you to restore access to your assets if your Ledger device is lost, stolen, or damaged. Never share it with anyone and store it securely offline.

Which cryptocurrencies does Ledger support?

Ledger devices support over 1,800 cryptocurrencies and tokens including Bitcoin, Ethereum, Ripple, Litecoin, and all ERC-20 tokens. The Ledger Live application allows you to manage most major cryptocurrencies directly.

Can I use my Ledger with multiple computers?

Yes, your Ledger device can be used with any computer that has Ledger Live installed. Your crypto assets remain securely stored on the blockchain; the device only manages your private keys.

What if I lose my Ledger device?

If you lose your device but have your recovery phrase, you can restore your entire wallet on a new Ledger device. Without the recovery phrase, your funds may be permanently inaccessible.

Is Ledger Live mandatory for using a Ledger device?

While Ledger Live provides the most user-friendly experience, advanced users can connect their Ledger devices to compatible third-party wallets like MyEtherWallet or Electrum for specific cryptocurrency management.

How often should I update my Ledger device?

Regularly update your Ledger device's firmware when prompted by Ledger Live. These updates include important security enhancements and new features to protect your assets against emerging threats.

Where can I get customer support?

Ledger provides comprehensive support through our help center at support.ledger.com, community forums, and direct customer support tickets. Always verify you're using official Ledger resources to avoid scams.